Plumbing, Heating & Air Conditioning Company Serving Eads, TN

Homes in Eads are built differently from most of the Memphis metro. Larger lots, well-water systems on some properties, longer runs of pipe, equipment that works harder to condition more space. When something goes wrong, you need a team that understands what they're walking into.

Smith's Plumbing, Heating & Air has served homeowners across Shelby County and the Greater Memphis area since 2010. Our team handles residential plumbing, heating, and air conditioning from a single call. With us, you can expect:

• 24/7 availability, including nights, weekends, and holidays
• Fully stocked vans that complete most jobs in a single visit
• A clear price before work begins, every time
• Technicians led by a Master Plumber licensed in Tennessee and Mississippi

Need help with more than one system? Book online or call (901) 290-1110 for service from a team that can handle heating, cooling, and plumbing needs.

Comprehensive Home Services We Provide

Plumbing

• Drain cleaning
• Leak detection and repair
• Slab leak repair
• Sewer repair and replacement
• Sewer cleaning and camera inspections
• Trenchless sewer repair and replacement
• Water heater repair and replacement
• Tankless water heater installation
• Re-piping
• Hydro jetting
• Backflow services
• Pipe repair and replacement
• Gas line installation and repair
• Whole home water filtration
• Water quality testing
• Plumbing inspections
• Toilet, sink, shower, and bathtub services
• Garbage disposal services
• Kitchen and bathroom remodeling

Note: We do not offer septic or pumping services.

Air Conditioning

• AC repair
• AC installation and replacement
• AC maintenance and tune-ups
• Ductless mini-split systems
• Emergency cooling

Heating

• Furnace repair, installation, and replacement
• Heat pump repair, installation, and replacement
• Heating maintenance and tune-ups
• Ductless mini-split heating
• Boiler service
• Emergency heating service

We service and repair all major brands, including Carrier, Bryant, Trane, American Standard, Lennox, Rheem, Goodman, Daikin, York, Navien, Rinnai, and more. We are also a Navien Certified Installer.

Want to hear from the people who have called us before? Take a look at our 4,000+ five-star Google reviews.

Easy & Flexible Financing for Your Next HVAC or Plumbing Project

When a repair grows into a replacement, or when a project is larger than expected, Smith's Plumbing, Heating & Air offers financing through GreenSky Programs and Comfort Connect. Applications are simple and in most cases can be completed over the phone with a decision in five minutes or less. Multiple plan options may be available depending on your project and credit situation.

Ask about financing when you call (901) 290-1110, or bring it up when your technician arrives.

How Your Property Layout Can Affect Plumbing & HVAC Work

Homes and properties in Eads vary widely, from more traditional neighborhood homes to larger properties with longer driveways, bigger layouts, and more complex mechanical systems. Because of that range, our technicians look at the full setup before recommending plumbing or HVAC work.

A few factors we often account for local service calls include:

• Home size and system layout. Some Eads homes have more square footage, longer duct runs, multiple HVAC zones, or additions that place extra demand on heating and cooling equipment. Before recommending repair or replacement, we look at how the full system is performing, not just the unit itself. 
• Longer plumbing runs on larger lots. Properties with more distance between the home and main lines can have different pressure, drainage, and diagnostic considerations. Our plumbers account for pipe length, fixture location, water pressure, and access points when tracing the source of a problem. 
• Mature trees and underground lines. Established tree roots may create problems for older sewer or drain lines. When backups or recurring drain issues point underground, sewer camera inspections can help show what is happening inside the line. 
• Water source and water quality. Some Eads properties use private wells, while others are connected to municipal water. Since water chemistry can vary, we offer water quality testing and whole-home filtration options for homes on either type of supply. 

Smith's Plumbing, Heating & Air approaches each home based on the system in front of us, not assumptions about the property. That means checking the equipment, layout, access, and conditions that may affect the right repair or replacement recommendation.

Repair or Replace: How We Help You Decide

Whether the question involves an aging furnace, a water heater that's been making noise for a month, or an AC unit that's struggled through two summers in a row, the answer isn't the same for every home or every system. Our technicians assess what's actually happening before making a call.

For HVAC systems, we consider age, efficiency rating, repair history, and the condition of key components. A cracked heat exchanger or a failed compressor on a 15-year-old system points in a different direction than a worn capacitor on a unit that's otherwise in good shape. We give you the price on both paths.

For plumbing, the same logic applies. A single isolated leak on a system that's otherwise sound is usually worth repairing. Multiple leaks in a short period, discolored water, or supply lines that have been in place since the house was built are signs that a broader solution may serve you better in the long run.

In both cases, you'll see a clear price before any work begins, and the decision stays with you.

The Total Care Club: One Maintenance Plan for Plumbing, Heating, & Cooling

For homeowners who want to stay ahead of breakdowns, the Total Care Club brings plumbing and HVAC maintenance into one annual membership.

Members receive up to five visits per year, including an AC tune-up, a furnace tune-up, a full HVAC inspection and filter change, a plumbing inspection, and a water quality test. Membership also includes:

• No dispatch or after-hours fees 
• 10% off all repairs 
• Priority scheduling for emergencies 
• Lifetime labor warranty on eligible installations 

For homes where major systems work hard throughout the year, routine maintenance can help catch smaller issues before they turn into larger repairs.

Areas We Serve in Eads

Smith's Plumbing, Heating & Air serves homeowners throughout the Eads area, whether you're in an established subdivision, a newer development, or on a private parcel along one of the rural roads that run through Shelby and Fayette County.

Our service area covers the full spread of the 38028 zip code, including The Preserves of Notting Hill, Aston Park, Spring Mill Farms, Graybourne, Wynestone Oaks, Big Bell Estates, Birnham Woods, Hickory Withe Woods, Canterbury Manor and Canterbury Estates, Oakview, Hickory Woods, Ridgefield, Whittmore Subdivision, and the Fisherville and Hickory Withe communities.

If your property sits outside a named subdivision on acreage along Macon Road, Raleigh-LaGrange Road, Houston Levee Road, Collierville-Arlington Road, U.S. Route 64, or anywhere else in the area, we serve your home. Call (901) 290-1110 and we'll confirm right away.

About Smith's Plumbing, Heating & Air

Founded in 2010 by Dustin Smith, Smith's Plumbing, Heating & Air started with one truck and one standard: be honest with the homeowner, every time. More than 15 years later, our team of 50-plus professionals serves the Greater Memphis area with the same approach. General Manager Tommy Berish and Service Manager Tim Francher help lead a team that's grown without changing the way we work.

We're also members of the Bartlett, Arlington, and Greater Memphis Chambers of Commerce, and the founders of 901 Gives, a nonprofit that has donated meals, supported local schools, and raised money for families across the 901 area code.

Keep your home’s major systems running with help from Smith's Plumbing, Heating & Air. Call (901) 290-1110 or schedule online today.

Frequently Asked Questions

What should I do if I find a leak before the plumber arrives?

If you can safely reach the shutoff valve, turn off water to the affected fixture or to the whole home. Move nearby items out of the wet area, avoid using electrical outlets close to standing water, and take photos if you may need them for insurance. If water is coming from the ceiling or near wiring, keep a safe distance and call for help right away.

Will the technician need access to my attic, crawl space, or utility room?

Possibly. Plumbing and HVAC problems are not always visible from the main living area. If you can, clear a path to the water heater, HVAC equipment, breaker panel, attic access, crawl space entry, and outdoor units before the visit. Securing pets and moving vehicles away from access points can also help the appointment go more smoothly.

Can one visit cover more than one issue in the home?

Yes, it is worth mentioning every plumbing, heating, or cooling concern when you schedule. A slow drain, weak airflow, water heater noise, or uneven temperature may seem unrelated, but sharing the full list helps the technician plan the visit and check whether the issues are connected.

Should I keep using a system that is acting unusual?

Use caution. Turn off a leaking water heater, an AC system with ice on the lines, a furnace with burning or gas odors, or any equipment making loud grinding or banging sounds. Continuing to run a struggling system can sometimes make the problem worse.