Plumbing and HVAC Services in Bartlett, TN

Trained and Skilled Technicians Ready to Help

A licensed crew of more than 50 backs every Smith's Plumbing, Heating & Air service call, and what separates one visit from another is what the technician knows before opening the equipment. Dustin Smith set that standard in 2010, and the company has grown from a single truck to an A+ rated team with over 3,000 five-star reviews without loosening it.

Water heater out or the AC down in Bartlett? Call (901) 290-1110 or request service online, and the same crew that answers our after-hours calls will take yours.

The Plumbing and HVAC Work We Take On

Bartlett requires a permit for a water heater or an HVAC replacement, and the city is direct about who can get one: a licensed contractor. We carry the appropriate registrations and licenses to get the work done. Our technicians also carry the parts and training to finish the job.

On the plumbing side, our technicians handle:

• Emergency repairs and leaks – We find and stop burst pipes, leaking fixtures, and slab leaks, using leak detection to locate the source before opening a wall or a floor.
• Drains, sewers, and pipes – We clear stubborn clogs with hydro jetting, inspect lines with a sewer camera, and handle repiping or LightRay trenchless sewer repair when a line fails.
• Water heating and quality – We service and replace standard and tankless water heaters, install whole-home filtration, and test water for what municipal treatment leaves behind.

On the air side, the same crew handles:

• Cooling and heating – We repair, maintain, and replace air conditioners, furnaces, heat pumps, and ductless mini-splits when a back bedroom won't hold the temperature the rest of the house does.
• Air quality and ducts – We install air filtration, humidifiers, and dehumidifiers, and repair ductwork that spreads dust and uneven heat through rooms you're paying to condition.

When a job requires more than one visit, you'll know the full scope and cost up front before we pick up a tool. 

Accurate Diagnosis from a Trained Team

We run a team of more than 50 professionals, and our company spends real money keeping them current on equipment that changes every few years. What you get out of it is a correct diagnosis on the first visit, which is the least expensive version of any repair.

For instance, thunderstorms across Shelby County bring lightning and grid swings that can take out a capacitor or a control board, leaving a working air conditioner dead on a hot afternoon. A technician who recognizes surge damage replaces a part. One who doesn't labels the system as failed and calls for a replacement. That's a difference of thousands of dollars on the identical failure.

The same gap shows up on the water side. The City of Bartlett draws from the Memphis Sands and runs three of its four plants as iron-removal plants, using aeration, filtration, and disinfection. The city still reports that iron occasionally accumulates in the distribution system and turns up as red or rusty water at a tap. Knowing whether that discoloration is a distribution issue or sediment cooking onto your water heater's burner is the difference between a flush and a replacement quote.

The Same Team Answers at Any Hour

Emergency work isn't a separate department here. The crew that handles a Tuesday tune-up handles a Sunday failure, which matters because the technician arriving at midnight carries the same training and works the same sequence as the one who'd come at noon.

Around-the-clock service changes a few practical things for you:

• No waiting for business hours – We answer plumbing and HVAC calls 24 hours a day, every day of the year, so a burst line at 1 a.m. gets stopped at 1 a.m. instead of soaking a subfloor until morning.
• The same crew, not an on-call substitute – You get a licensed technician from our own team rather than whoever a third-party dispatch service could reach at that hour.
• Weekends and holidays included – A furnace that quits on a Sunday in January gets handled that Sunday.
• No after-hours pricing for members – Total Care Club members skip the evaluation fee and the after-hours rate, which takes the clock out of the decision about whether to call at all.

Knowing you can call at any hour changes how you handle a small problem at 11 p.m., and small problems cost less than the damage they cause by morning.

Service from a Recognized Team

A BBB A+ rating, a 2025 Memphis Flyer Best of Memphis award, an Andy Wise Wise Choices recognition, and an Angi listing full of five-star reviews aren't wall decorations. They're a record kept by somebody other than us, and you can check all of it in about five minutes before deciding who to let into your house.

If a contractor has ever left you with more questions than answers, Smith's Plumbing, Heating & Air is built to work the other way, and that outside record is the fastest way to verify it before you commit to anything. Ask our office whatever else you want to know first.

Ready to put a trained plumbing and HVAC team to work in Bartlett? Call (901) 290-1110 or book online, weekends and holidays included.