Discover Peace of Mind with our total care club
Your Total Care Club Membership includes THREE on-site visits each year: one for plumbing, one for cooling and one for heating. Plus, members receive priority service, no service fee during regular business hours, no overtime charges, 10% off service repairs, and exclusive member-first promotions.
The Perks
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No Disptach Fees
As a member, you’ll never pay a trip charge or dispatch fee for any service visit — planned or unplanned.
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No After-Hours ChargesNeed service in the evening or on a weekend? You're covered. Total Care Club members get the same pricing 24/7, with no additional fees.
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10% off All Service Repairs
Whether it’s a leaky pipe, running toilet, or minor water line repairs, you’ll receive 10% off all repair labor.
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Priority Emergency ServiceWhen you need help fast, Total Care Club members go to the front of the line. We prioritize your call so you get the service you need — when you need it most.
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Monthly Raffle EntryEvery month, one lucky Total Care Club member is randomly selected to win an exciting prize — past giveaways have included TVs, concert tickets, and popular gift cards.
Welcome to The Club!
Discover These Amazing Benefits
PLUMBING INSPECTION & WATER HEATER TUNE-UP
A comprehensive plumbing inspection to help identify leaks, wear, and potential concerns. Includes inspection of fixtures, drains, supply lines, water pressure, and other accessible plumbing, plus a water heater flush and sewer camera inspection when an accessible ground-level cleanout is available.
COOLING INSPECTION & TUNE-UP
A seasonal cooling system inspection focused on efficient and reliable operation. Includes checking and cleaning the condenser, checking refrigerant levels, and inspecting the evaporator coil, condensate drain line and pan, thermostat, ductwork, and airflow, plus replacement of an owner-supplied air filter.
HEATING INSPECTION & TUNE-UP
A seasonal heating system inspection focused on safe and reliable operation. Includes checking the heat exchanger, furnace burners, flue pipe, gas connections, thermostat, ductwork, airflow, heating safety devices, and carbon monoxide detectors, plus replacement of an owner-supplied air filter.
Total Care Club Terms and Conditions
Smith’s Total Care Club is a 12-month membership with recurring monthly payments and automatically renews for additional 12-month terms unless cancelled in writing before renewal. Accounts must remain active and in good standing to receive membership services and benefits. Cancellation during an active term does not end the current 12-month agreement early, and no partial-month refunds will be issued.
Included tune-ups and inspections must be scheduled during normal business hours, Monday–Friday, 7:30 AM–4:30 PM, excluding holidays, and are subject to availability. Tune-ups and routine inspections are not available on weekends. Included visits must be used within the membership term and do not roll over or have cash value. Repairs, parts, installations, and services outside the included visit will be quoted separately. Priority service is subject to technician availability and does not guarantee same-day service.
Members receive the benefits included with their current plan, including applicable discounts, priority service, and eligible lifetime labor warranties while the membership remains active and in good standing. Labor warranties cover qualifying workmanship only and do not cover equipment, parts, materials, normal wear and tear, misuse, or work performed by another company. Smith’s may update membership terms, benefits, or services with applicable notice. Pricing changes for a renewal term will be communicated at least 60 days in advance.
Membership is limited to residential properties, requires a separate membership per service address, and may be transferred to a new residence upon request.
INCLUDED PRODUCTS & SERVICES
Plumbing Tune-Up
Safety & plumbing inspection
Water heater inspection & flush
Sinks, faucets, drains, toilets, tubs & showers
Water supply lines & pressure
Garbage disposal & washer hoses
Sewer camera inspection
A/C & Heating Tune-Ups
Efficiency & comfort evaluation
Check & clean condenser; check refrigerant level
Check heat exchanger & evaporator coil
Condensate drain line, pan & thermostat
Ductwork inspection; replace owner-supplied filter
Check gas connections & carbon monoxide detectors
Check air flow & heating safety devices
Check flue pipe & furnace burners