Horn Lake Plumbing and HVAC Service
Reliable Plumbing and HVAC Service and Maintenance
Most calls to a plumbing or HVAC company start after something has already failed: a water heater that quits overnight, an AC unit that gives out in July. A Total Care Club membership from Smith's Plumbing, Heating & Air moves that call earlier, catching a corroding valve or a weak capacitor (the part that starts the compressor) while it's still a small fix rather than an emergency.
Our technicians perform the same inspection whether the address is a house near Latimer Lakes Park or a small shop off Goodman Road, and they write up their findings before making any recommendations. That standard is backed by a BBB A+ rating and more than 3,000 five-star reviews across Google, Yelp, Angi, and Facebook.
Schedule a Total Care Club inspection or a same-day repair in Horn Lake by calling (901) 290-1110 or by submitting a request through our online form.
One Membership Covers Every System in the House
A membership only holds up if it changes what happens at the house instead of what shows up on an invoice. Total Care Club runs on Standard, Premium, and Elite tiers, and each one is built to catch a problem before it turns into a call nobody scheduled.
Total Care Club membership includes:
- Annual plumbing and HVAC inspections
- One rate, day or night
- Priority emergency service
- Repair discounts and monthly raffle entries
A technician can walk through which tier fits a given house or budget on the same visit that sets up the first inspection, so signing up and getting checked out happen in one call instead of two.
Every Plumbing and HVAC System Under One Roof, House or Business
A home near Latimer Lakes Park and a small business off Goodman Road rarely fail the same way, but each needs a technician who carries the license and the parts for whatever the system throws at it.
Our technicians handle plumbing and HVAC work for homes and businesses throughout Horn Lake, including:
- Plumbing repairs and drain service
- Water heaters and gas lines
- Sewer and pipe repair
- Heating and cooling
- Indoor air quality
Whether the address is a house or a storefront, one technician closes out both the plumbing and HVAC sides on the same visit, instead of routing two trades to two different companies.
Three Water Systems, One City
Horn Lake relies on three separate public water systems rather than one. The city's own system serves most addresses, and Holly Hills and Twin Lakes each operate as separate systems, with all three filing their own water quality reports with the state each year.
That's why the report covering one Horn Lake address doesn't automatically describe another. A house on the city's main system and a house on Holly Hills or Twin Lakes fall under different reports, so a hardness or iron reading that's accurate for one doesn't transfer to the other. We test the specific tap in question rather than reading a citywide number and assuming it covers every address.
When a Repair Makes Sense, and When It Doesn't
A leaking water heater or a struggling AC unit can often be patched once and run fine for years, or it can become the first of several calls for the same problem. The difference usually comes down to age, repair history, and what a technician finds once the tank or the panel is open.
Before recommending either option, a technician checks:
- Age against expected lifespan – A standard water heater runs 8 to 12 years and a central AC unit runs 12 to 15, so a system already past that range gets a different recommendation than one that's three years in.
- Repair frequency – A second or third call for the same unit inside a year or two changes the math, since the cost of repeated repairs adds up faster than a replacement does.
- Part availability – An older HVAC system built around a discontinued refrigerant or a hard-to-source part can turn a simple repair into a longer wait or a pricier one.
- What's failing – A cracked heat exchanger (the part that warms the air moving through a furnace) or a corroded water heater tank calls for replacement regardless of age, while a bad capacitor or a worn washer is a straightforward fix.
We write up what we find and what each option costs before doing either one, so the decision, including the option to wait, belongs to whoever owns the house rather than to whoever's holding the wrench.
5-Star Service That Speaks for Itself Hear From Smitty's Fans
Smith’s has earned over 3,000 5-star reviews because we treat every home like our own.
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“It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time.”- Magda F.
I am an extremely pleased customer!
"It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time. With 3 bids on hand, after Brock responded to my questions on different brands of tankless, position of gas and water pipes, along with a competitive price, It was an EASY decision to have Smith’s Plumbing replacing my 2 tanks water heater with a Rinnai RSC 199 tankless! Respectful, pleasant, and skillful install crew, Cody and Eli along with roofer Scott, took great care to protect wood floor and extra careful with hauling equipment up and down the stairs. The tankless water heater was up and running prior to 5PM on the same day. Rest assured it was my first and surely not my last experience with Smith’s Plumbing as I am an extremely pleased customer!"- Magda F.![]()
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“Best customer service I have ever received!”- Lynn K.
I can highly recommend Smith’s plumbing!
"I can highly recommend Smith’s plumbing! Will Newman came and helped us uncover a leak that was coming from under our refrigerator. Will took the time to make a video report for our insurance adjuster and also made a call to a water mitigation company that showed up the next morning. Best customer service I have ever received!"- Lynn K.![]()
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“Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way.”- Former Client
They did everything we discussed at an affordable price!
"Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way. I was well informed of the process for the project. They did everything we discussed at an affordable price. I appreciate how they refilled my yard back. It will be easier to get my lawn back in shape and summer ready."- Former Client![]()
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“They made my situation priority and got me taken care of in no time.”- Raven W.
Exceptional service from the front desk to the technician!
"Exceptional service from the front desk to the technician! They made my situation priority and got me taken care of in no time. My technician was Mr. Brock and up front and honest from the jump. Very knowledgeable, clean, respectful and efficient. I would recommend Smith's Plumbing Services to anyone I know! Not to mention, affordable!"- Raven W.![]()
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“I would recommend to anyone their services, they were upfront on costs and their estimates.”- Reggie W.
Their technicians and management were very professional and helpful.
"Smith Plumbing was awesome and went beyond normal procedures to provide us the support we needed to stop a main line water leak at our home. Their technicians and management were very professional and helpful. I would recommend to anyone their services, they were upfront on costs and their estimates. My wife and I appreciate their service and won't hesitate to call again on any plumbing issue we or friend and family incur."- Reggie W.![]()
WHAT MAKES US THE WISE CHOICE?
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We have over 15 years in business serving the community.
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We offer emergency appointments and are available 24/7.
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We provide upfront pricing, so you know what you will pay.
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We're locally owned and stay very involved in our community.
Start Saving with Our Total Care Club
Maintenance Membership
Protect your home, your comfort, and your budget. Sign up today for year-round peace of mind.
