Collierville Plumbing, Heating, and Cooling Services
We’re Ready to Take Care of Your System Issues
The hardest part of a home repair usually isn't the repair. It's being handed a number you have no way to evaluate, for a problem found somewhere you can't see.
Our technicians work the other direction. You see the test that located the problem, you get the repair choices in writing, and the price gets set before anyone picks up a tool.
Smith's Plumbing, Heating & Air has worked throughout the Greater Memphis area since 2010, and our licensed crew comprises more than 50 professionals in plumbing and HVAC, holding an A+ rating with the BBB and thousands of five-star reviews.
Schedule Collierville plumbing or HVAC service at (901) 290-1110 or book online, and you'll have the price in hand before the work starts.
You See the Diagnosis Before You See a Price
An accurate diagnosis starts with measurable proof, whether we’re checking a pipe or testing an air conditioner.
Take high water pressure: Collierville's municipal mains often run between 65 to 105 psi, which can exceed residential plumbing code limits. If our gauge shows static pressure over that threshold, you'll see the number before we recommend a pressure-reducing valve to protect your water heater and supply lines.
The same standard applies to your HVAC system. If an AC unit isn't cooling, our technicians won't just guess that it needs refrigerant. We’ll run a diagnostic to measure system pressures and electrical draw, pin down whether it’s a failed capacitor, a clogged condensate drain, or a true leak, and show you the exact readings.
You get the clear test result, the standard it should meet, and the upfront price for the fix before any work begins.
What Happens After You Call
The sequence runs the same way whether it's a scheduled tune-up or a burst line at 2 a.m., and that predictability is the point. A standard you can count on beforehand is worth more than a promise made afterward.
Every visit follows the same four steps:
- A call ahead – You get an arrival window before the truck leaves, so you aren't holding an open afternoon waiting on us.
- A diagnostic, then an explanation – The technician runs the test that identifies the problem and walks you through what it turned up, in terms you can repeat to a family member who wasn't home.
- Written options – You see the repair choices and the price for each, including the option to wait, before anything gets approved.
- A clean finish – The work gets completed and the space gets left the way it was found.
Customers name individual technicians in their reviews, which is what happens when the same four steps are applied to every call, regardless of who's driving the truck.
The Plumbing and HVAC Work We Cover
Our team holds plumbing and HVAC licenses, so you don't have to coordinate with separate companies when two systems fail in the same week.
Our technicians install, repair, and maintain systems throughout your home:
- Heating, cooling, and indoor air
- Plumbing repairs and installations
- Drain and sewer services
- Water heaters and water quality
- Sump pumps and water management
Most of these finish in a single visit. If a repair turns into a larger project, you'll hear the revised scope and cost before we go further, not on the invoice afterward.
When the Repair Costs More Than You Planned For
Some failures arrive in a month you hadn't budgeted for. Financing is available for repairs and replacements, so a dead water heater or a failed compressor doesn't have to sit while you save, and the damage from a postponed repair stays off your bill.
A Total Care Club membership works the other end of the same problem, keeping yearly inspections and priority scheduling in place so fewer failures arrive without warning. Reach out to our office to sort out what applies to your situation before you need it.
Our company has grown on referrals from customers who got straight answers and clean work. Smith's Plumbing, Heating & Air brings that same accounting to your home, whether the visit is a routine inspection or a full system replacement.
Ready for plumbing, heating, or cooling service in Collierville? Call (901) 290-1110 or schedule a visit online any day of the year.
5-Star Service That Speaks for Itself Hear From Smitty's Fans
Smith’s has earned over 3,000 5-star reviews because we treat every home like our own.
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“It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time.”- Magda F.
I am an extremely pleased customer!
"It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time. With 3 bids on hand, after Brock responded to my questions on different brands of tankless, position of gas and water pipes, along with a competitive price, It was an EASY decision to have Smith’s Plumbing replacing my 2 tanks water heater with a Rinnai RSC 199 tankless! Respectful, pleasant, and skillful install crew, Cody and Eli along with roofer Scott, took great care to protect wood floor and extra careful with hauling equipment up and down the stairs. The tankless water heater was up and running prior to 5PM on the same day. Rest assured it was my first and surely not my last experience with Smith’s Plumbing as I am an extremely pleased customer!"- Magda F.![]()
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“Best customer service I have ever received!”- Lynn K.
I can highly recommend Smith’s plumbing!
"I can highly recommend Smith’s plumbing! Will Newman came and helped us uncover a leak that was coming from under our refrigerator. Will took the time to make a video report for our insurance adjuster and also made a call to a water mitigation company that showed up the next morning. Best customer service I have ever received!"- Lynn K.![]()
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“Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way.”- Former Client
They did everything we discussed at an affordable price!
"Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way. I was well informed of the process for the project. They did everything we discussed at an affordable price. I appreciate how they refilled my yard back. It will be easier to get my lawn back in shape and summer ready."- Former Client![]()
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“They made my situation priority and got me taken care of in no time.”- Raven W.
Exceptional service from the front desk to the technician!
"Exceptional service from the front desk to the technician! They made my situation priority and got me taken care of in no time. My technician was Mr. Brock and up front and honest from the jump. Very knowledgeable, clean, respectful and efficient. I would recommend Smith's Plumbing Services to anyone I know! Not to mention, affordable!"- Raven W.![]()
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“I would recommend to anyone their services, they were upfront on costs and their estimates.”- Reggie W.
Their technicians and management were very professional and helpful.
"Smith Plumbing was awesome and went beyond normal procedures to provide us the support we needed to stop a main line water leak at our home. Their technicians and management were very professional and helpful. I would recommend to anyone their services, they were upfront on costs and their estimates. My wife and I appreciate their service and won't hesitate to call again on any plumbing issue we or friend and family incur."- Reggie W.![]()
WHAT MAKES US THE WISE CHOICE?
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We have over 15 years in business serving the community.
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We offer emergency appointments and are available 24/7.
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We provide upfront pricing, so you know what you will pay.
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We're locally owned and stay very involved in our community.
Start Saving with Our Total Care Club
Maintenance Membership
Protect your home, your comfort, and your budget. Sign up today for year-round peace of mind.
