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Serving Greater Memphis, TN Since 2010
"Your trusted comfort partner for life!" Heat Pump Installation & Replacement

Heat Pump Installation & Replacement in Memphis, TN

Smith's Plumbing, Heating & Air delivers heat pump installation and replacement throughout the Greater Memphis Area, transforming climate control with properly engineered, dual-purpose systems. When inferior installation threatens your investment in quality equipment, we deliver a professional setup that ensures your heat pump performs exactly as designed.

We handle complete changeouts, removing old equipment, upgrading electrical service, and installing new heat pumps sized correctly for your home's actual demands. Our precision and integrity have earned over 3,000 five-star reviews and an A+ Better Business Bureau rating. Proper installation separates reliable performance from expensive problems waiting to happen. 

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Heat Pump Equipment We Install

Smith's Plumbing, Heating & Air installs systems from manufacturers delivering proven reliability, strong warranty support, and genuine efficiency performance.

We present equipment options across multiple performance tiers: standard efficiency meeting minimum requirements, mid-range systems balancing performance and cost, and premium variable-speed equipment delivering maximum efficiency and comfort features. Each tier serves legitimate purposes depending on your home's characteristics and budget parameters.

Professional Heat Pump Installation

Quality gaps between proper installation and shortcut work determine whether heat pumps deliver rated performance or become maintenance burdens. Smith's Plumbing, Heating & Air follows manufacturer specifications precisely because deviations void warranties, reduce efficiency, shorten equipment life, and create preventable repair needs.

Our technicians receive continuous training on evolving installation techniques, refrigerant handling regulations, and code compliance. We use quality materials—correct gauge refrigerant lines, adequate insulation thickness, appropriate wire sizing, proper condensate fittings—rather than cheaper alternatives compromising system integrity.

Call Smith's Plumbing, Heating & Air at (901) 290-1110 for heat pump installation or request a project estimate through our online form.

WHAT MAKES US THE WISE CHOICE?

  • We have over 15 years in business serving the community.
  • We offer emergency appointments and are available 24/7.
  • We provide upfront pricing, so you know what you will pay.
  • We're locally owned and stay very involved in our community.

Our Installation Service Approach

Every project begins with engineering-based load calculations determining your home's precise heating and cooling requirements, not guesswork based on existing equipment or rough square footage estimates. This prevents oversizing and undersizing problems that plague comfort and efficiency. We present multiple manufacturer options at different efficiency levels and price points, explaining performance differences clearly so you select a system aligned with your priorities.

Complete Installation Scope

Our work includes removing and disposing of old equipment, installing new outdoor and indoor units with proper clearances, running correctly sized refrigerant lines with adequate insulation, upgrading electrical circuits to current code, integrating new thermostats (including smart home compatibility), modifying ductwork to address airflow deficiencies, and configuring condensate drains with backup protection.

We test completed installations thoroughly, verifying that the refrigerant charge matches manufacturer specs, measuring airflow across all registers, confirming proper operation in heating and cooling modes, and checking electrical draws on all components. Every installation includes building permits, coordinated inspections, warranty registration, and complete documentation.

Streamlined Installation Process

  • Accurate load calculations using Manual J methodology for proper equipment sizing
  • Ductwork evaluation and modifications ensuring adequate airflow throughout your home
  • Electrical service assessment with panel upgrades when existing service proves inadequate
  • Strategic equipment placement considering drainage, noise impact, maintenance access, and aesthetics
  • Complete system commissioning with performance verification before project completion
  • Building permit coordination and inspection scheduling handled automatically

Installation Situations We Handle Daily

Emergency Replacements – Systems that have failed completely require a quick response. We maintain equipment inventory and vendor relationships, enabling faster completion than competitors that are dependent on special-order equipment.

Planned Upgrades – Retiring aging systems strategically before catastrophic failure allows for better decision-making without emergency pressure or premium pricing.

Energy Efficiency Improvements – Homeowners replacing 20-year-old systems with 10 SEER ratings recognize that modern 16-18 SEER equipment cuts utility costs 30-40% while improving comfort through better humidity control.

System Conversions – Eliminating separate furnaces and air conditioners in favor of integrated heat pump technology simplifies maintenance while improving efficiency.

Comfort Problem Solutions – Oversized systems that short-cycle without adequate dehumidification, or undersized units running continuously without reaching temperature, demand proper replacement with correctly sized equipment.

Transparent Financing Options

Our detailed estimates specify exact equipment model numbers, installation scope itemization, total project costs, and payment terms. We present multiple equipment options with honest efficiency comparisons, helping you understand cost-benefit relationships based on realistic energy savings and payback periods.

Financing programs through approved lenders offer multiple term options, making quality installations accessible without depleting savings. We identify available utility rebates and manufacturer incentive programs, helping you capture savings that reduce net project costs. Senior citizens and military members receive special pricing considerations. 

Memphis Heat Pump Installation That Delivers

Smith's Plumbing, Heating & Air treats every installation as a long-term commitment to your comfort rather than transactional equipment sales. We size equipment accurately, install systems meticulously, and commission completed projects thoroughly because shortcuts taken during installation create problems throughout the system's entire lifespan. 

Our technicians meet engineering standards and manufacturer requirements, not just minimum acceptable practices. Your comfort and investment deserve installation executed with precision and integrity. 

Contact Smith's Plumbing, Heating & Air at (901) 290-1110 for professional heat pump installation and replacement services or contact us via our online form.

FAQs About Heat Pump Installation & Replacement

What Makes Your Installation Process Different From Other HVAC Companies?

We perform engineering-based load calculations for every installation rather than matching new equipment to old sizes, thus preventing chronic oversizing and undersizing that undermines comfort and efficiency. Our installations follow manufacturer specifications precisely; we handle all permitting automatically, and we test completed systems thoroughly before considering a project finished.

How Long Does a Typical Heat Pump Installation Take?

We complete standard installations within one full day for straightforward changeouts, while projects requiring electrical upgrades or substantial ductwork modifications may extend to two days. Equipment ordering to installation typically spans 1-2 weeks, though specialty models or peak-season demand can add delivery time.

Will New Heat Pump Systems Really Reduce My Energy Costs?

Replacing 10-12 SEER equipment with modern 16-18 SEER systems typically cuts heating and cooling costs 30-40%, though actual savings depend on your home's insulation, thermostat management, and usage patterns. Variable-speed systems provide additional savings through superior humidity control and reduced cycling losses.

What Happens if I Experience Problems After Installation?

We return immediately to diagnose and correct installation-related issues at no charge. Our workmanship warranty protects installation quality while manufacturer warranties cover equipment defects. We conduct comprehensive startup testing before leaving, and we encourage immediate contact if concerns develop.

Should I Replace Both Indoor and Outdoor Units Simultaneously?

Matched system replacement delivers optimal performance, efficiency, and warranty protection; mixing old indoor units with new outdoor equipment often voids warranties, reduces efficiency, and creates compatibility problems. Manufacturers engineer components to work together at specific refrigerant pressures and airflow rates that mismatched equipment can't achieve properly.

5-Star Service That Speaks for Itself Hear From Smitty's Fans

Smith’s has earned over 3,000 5-star reviews because we treat every home like our own.

4.9 4909 Reviews
    I am an extremely pleased customer!
    “It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time.”
    - Magda F.
    I am an extremely pleased customer!
    "It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time. With 3 bids on hand, after Brock responded to my questions on different brands of tankless, position of gas and water pipes, along with a competitive price, It was an EASY decision to have Smith’s Plumbing replacing my 2 tanks water heater with a Rinnai RSC 199 tankless! Respectful, pleasant, and skillful install crew, Cody and Eli along with roofer Scott, took great care to protect wood floor and extra careful with hauling equipment up and down the stairs. The tankless water heater was up and running prior to 5PM on the same day. Rest assured it was my first and surely not my last experience with Smith’s Plumbing as I am an extremely pleased customer!"
    - Magda F.
    I can highly recommend Smith’s plumbing!
    “Best customer service I have ever received!”
    - Lynn K.
    I can highly recommend Smith’s plumbing!
    "I can highly recommend Smith’s plumbing! Will Newman came and helped us uncover a leak that was coming from under our refrigerator. Will took the time to make a video report for our insurance adjuster and also made a call to a water mitigation company that showed up the next morning. Best customer service I have ever received!"
    - Lynn K.
    They did everything we discussed at an affordable price!
    “Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way.”
    - Former Client
    They did everything we discussed at an affordable price!
    "Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way. I was well informed of the process for the project. They did everything we discussed at an affordable price. I appreciate how they refilled my yard back. It will be easier to get my lawn back in shape and summer ready."
    - Former Client
    Exceptional service from the front desk to the technician!
    “They made my situation priority and got me taken care of in no time.”
    - Raven W.
    Exceptional service from the front desk to the technician!
    "Exceptional service from the front desk to the technician! They made my situation priority and got me taken care of in no time. My technician was Mr. Brock and up front and honest from the jump. Very knowledgeable, clean, respectful and efficient. I would recommend Smith's Plumbing Services to anyone I know! Not to mention, affordable!"
    - Raven W.
    Their technicians and management were very professional and helpful.
    “I would recommend to anyone their services, they were upfront on costs and their estimates.”
    - Reggie W.
    Their technicians and management were very professional and helpful.
    "Smith Plumbing was awesome and went beyond normal procedures to provide us the support we needed to stop a main line water leak at our home. Their technicians and management were very professional and helpful. I would recommend to anyone their services, they were upfront on costs and their estimates. My wife and I appreciate their service and won't hesitate to call again on any plumbing issue we or friend and family incur."
    - Reggie W.

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