Heating Company Serving Cordova, TN

Memphis winters are mild by national standards, but they're unpredictable. A furnace that hasn't been serviced in two or three years can hold up through mild December nights and then fail at 2 a.m. during the first hard freeze. When that happens, you need a team that picks up the phone, arrives prepared, and gets your heat back on without unnecessary delays or surprises on the invoice.

Smith's Plumbing, Heating & Air has provided heating service to homeowners across the Greater Memphis area since 2010. Our technicians handle furnace repairs, full system replacements, heat pump service, and routine maintenance. Every call is handled with the same upfront pricing and honest diagnostics that have defined how we work since day one.

Keep your home warm. We offer furnace repair, heat pump service, maintenance, replacement options, and 24/7 help. Call (901) 290-1110 or book online today.

Heating Services We Provide

Our team handles the full range of residential heating needs for Cordova homeowners:

• Furnace repair
• Furnace installation
• Furnace replacement
• Heat pump repair
• Heat pump installation and replacement
• Emergency heating service
• Heating system maintenance and tune-ups
• Ductless mini-split heating

We service and repair all major heating brands, including Carrier, Bryant, Payne, Trane, American Standard, Lennox, Armstrong Air, Rheem, Ruud, Goodman, Amana, Daikin, York, Coleman, Luxaire, Bosch, Navien, and Rinnai.

Heating Systems We Service & Install

• Gas Furnaces. The most common heating system in local homes, gas furnaces are reliable, cost-effective to run, and well-suited to the Mid-South's climate. We service and install gas furnaces across all efficiency ratings, from standard single-stage units to high-efficiency variable-speed systems running at 95% AFUE or above.
• Electric Furnaces. For homes without a gas line, electric furnaces are a straightforward heating solution. We service and install electric systems and can help you evaluate whether your current setup is sized and performing correctly for your home.
• Heat Pumps. Because Memphis winters are relatively mild, a properly sized heat pump can handle most of the heating season efficiently by drawing heat from outdoor air rather than generating it through combustion. We install and service heat pumps, and our technicians walk you through how a heat pump will perform during Cordova's occasional hard freeze events and what to expect from the backup heat source.
• Dual-Fuel Systems. A dual-fuel system pairs a heat pump with a gas furnace, using the heat pump during milder temperatures and switching automatically to the furnace when outdoor temps fall below the heat pump's efficient operating range. It's a setup that works particularly well in Memphis, where most winter days don't demand the full output of a gas system.
• Ductless Mini-Splits. For additions, bonus rooms, or spaces that aren't well-served by the main duct system, ductless mini-splits provide zone-specific heating without major renovation. We install and repair mini-split systems and can help you determine whether a single-zone or multi-zone setup makes sense for your home.
• Boilers. For homes equipped with a boiler-based heating system, our technicians service and repair all major configurations. Boilers are less common in Cordova but require the same diagnostic rigor and component-level knowledge as any other system, and our team is equipped to handle them.

Not sure which heating system is right for your home? Call (901) 290-1110 for help comparing furnaces, heat pumps, dual-fuel systems, and mini-splits today.

What Our Technicians Check on Every Heating Call

Whether you're calling about a system that stopped working or scheduling a fall tune-up before the cold arrives, our technicians follow a consistent, thorough process:

1. Detailed intake before the visit. When you call, we ask about the age of your system, what it's doing (or not doing), and whether you've noticed any odors, sounds, or changes in performance. That information helps us arrive with the right parts on the van.
2. Diagnostic assessment first. We identify the root cause of the problem before making any recommendations. That means checking igniters, thermostats, heat exchangers, blower motors, electrical connections, gas pressure, and flue draft — not just the most obvious failure point.
3. Upfront pricing before work begins. Once we know what needs to be done, we give you a clear price and walk you through what the repair involves. Nothing starts until you approve it.
4. Safety verification after every repair. After the work is complete, we run the system through a full cycle and confirm safe operation, including checking for proper combustion on gas systems and verifying that safety controls are functioning correctly.
5. Documentation and next steps. We leave you with a clear picture of your system's current condition and flag anything that may need attention before next season.

Heating Issues We Often See in Cordova Homes

After more than 15 years of service calls across the Greater Memphis area, Smith's Plumbing, Heating & Air has seen a few heating problems show up often in Cordova homes. Winters here may be shorter than in colder parts of the country, but the mix of cold snaps, mild afternoons, humidity, pollen, and older home systems can still create problems.

A few issues we commonly look for include:

• Furnaces that struggle after long gaps between tune-ups. Heating systems may sit mostly unused for months, then suddenly have to run hard during a freeze. On older furnaces, we often check closely for worn ignition parts, dirty burners, weak flame sensors, airflow restrictions, and heat exchanger concerns. 
• Systems affected by repeated heating and cooling cycles. Memphis-area weather can move from freezing temperatures to mild afternoons in a short stretch. Furnaces are built to cycle, but age, restricted airflow, poor maintenance, or existing wear can make those cycles harder on the system. 
• Heating problems that create plumbing concerns. When a furnace goes down during a freeze, homes with pipes in unheated crawl spaces can face a second issue: frozen or burst pipe risk. Because Smith's Plumbing, Heating & Air handles both HVAC and plumbing, our team can often check the heating problem and look for obvious plumbing vulnerabilities during the same visit. 
• Dirty filters going into heating season. Fall pollen, dust, pet hair, and normal household debris can leave a filter loaded before the furnace starts running regularly. A clogged filter can restrict airflow, cause the furnace to overheat, and trigger a high-limit switch shutdown. 
• Small issues that become urgent during the first cold snap. Weak ignitors, dirty flame sensors, blower problems, and thermostat issues may not be noticeable when the system is barely running. Once temperatures drop and the furnace has to cycle more often, those problems tend to show up quickly. 

Smith's Plumbing, Heating & Air looks at the full system before recommending a repair. That includes the furnace, airflow, thermostat, visible safety concerns, and any nearby plumbing risks that may matter during a hard freeze.

Is It Time to Repair or Replace?

This question comes up on nearly every heating service call involving a system that's more than ten years old. There's no single right answer, but there are a few consistent factors our technicians walk homeowners through:

• Age and efficiency rating. Furnaces manufactured before 2010 were built to lower AFUE (Annual Fuel Utilization Efficiency) standards than what's available today. A system operating at 80% AFUE is losing 20 cents of every dollar spent on fuel. High-efficiency modern systems run at 95% or above. Over a full Memphis heating season, that gap adds up.
• The nature of the repair. A failed igniter, a worn flame sensor, or a failing pressure switch — these are relatively inexpensive fixes that make sense even on a furnace that's getting older. A cracked heat exchanger is different. Beyond the cost, a compromised heat exchanger can allow combustion gases to enter living spaces. That's a safety concern, and in most cases it makes replacement the more practical path.
• Repair frequency. A furnace that's needed service two or three times in the past two years is showing a pattern. Even if each individual repair seems manageable, the cumulative cost and inconvenience typically points toward a system that's approaching the end of its useful life.

We offer financing to help you manage the costs of replacing or upgrading your heating system.

Stay Ahead of Breakdowns: The Total Care Club

A furnace that hasn't been serviced in years is the one most likely to fail during the first hard freeze of the season. Annual maintenance catches the problems behind those calls before they become emergencies.

Smith's Plumbing, Heating & Air's Total Care Club membership includes a furnace tune-up every year as part of up to five annual visits that also cover an AC tune-up, a full HVAC inspection and filter change, a plumbing inspection, and a water quality test. Members also pay no dispatch or after-hours fees, receive 10% off all repairs, and get priority scheduling when demand is high.

Ask about the Total Care Club when you call, or mention it when your technician arrives.

Serving Cordova Homeowners Year-Round

Smith's Plumbing, Heating & Air serves homeowners throughout Cordova, including Countrywood, Berryhill Farms, Woodlands of Cordova, River Trail Crossing, Highland Oaks, Walnut Grove Lakes, and surrounding neighborhoods.

We're available 24 hours a day, 7 days a week for heating emergencies and routine service alike. Call (901) 290-1110 or book online to schedule.

Frequently Asked Questions

My heat is running but the house isn't warming up. What could be causing that?

Several things can cause a furnace to run without adequately heating the home. A clogged filter restricting airflow is the most common starting point, but the issue could also be a failing blower motor, a partially blocked vent or return, a thermostat calibration problem, or ductwork leaks losing conditioned air before it reaches the living areas. If the filter is clean and the thermostat is set correctly, it's worth having a technician take a look.

How do I know if my heat exchanger is cracked?

A cracked heat exchanger is difficult to confirm without a professional inspection — it's not something visible from the outside of the unit. Warning signs include a persistent burning smell when the system runs, headaches or dizziness that seem to correlate with heat usage, or soot buildup near vents. If you notice any of these, turn the system off and call for service.

Should I turn my heat off if I smell gas?

Yes. If you smell gas near your furnace or anywhere in your home, do not attempt to operate any switches or appliances. Leave the house, leave the door open as you exit, and call your gas utility from outside. Once the gas company has cleared the situation, call (901) 290-1110 so we can inspect the heating system before it's restarted.

What's a realistic lifespan for a gas furnace?

Most gas furnaces are rated for 15 to 20 years. In a climate like Memphis, where the heating season is shorter than in colder regions, systems that receive regular maintenance often reach or exceed that range. Systems that go years without service tend to accumulate problems that shorten their practical life, regardless of age.

When is the best time to schedule a furnace tune-up?

Fall — before the first cold snap hits — is the right window. Scheduling in September or October means you get the appointment on your timeline rather than calling urgently in November when demand spikes. It also gives us time to order any parts your system needs before the coldest nights arrive.